Christian Dervishi

I possess strong problem-solving skills and technical knowledge to troubleshoot and resolvetechnical issues. With excellent communication skills, I can communicate effectively withcustomers via various channels, including email, chat, phone, and social media. I am customer-focused and can work collaboratively with other teams to provide personalized support.

My previous role was that of a customer service representative, where I providedassistance to customers, resolved issues, and answered inquiries. Additionally, I alsoserved as a book order coordinator, which enabled me to develop strong organizationaland time-management skills, since all the orders were destined to sales. I believe thatthese experiences have equipped me with the necessary skills to excel in a customersupport specialist role.

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I graduated from Conservatorio of Bologna “GB Martini” with a degree in Electronic Music and Composition with a final evaluation of 109/110