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Kenya
Discover professional content
Billy Seda

Billy Seda

CX Supervisor | Executive Partner | Aeronautical

Nairobi, Nairobi Area

Astute Business Operations and Call Center supervisor focused on supporting team to increase customer satisfaction through process improvements. Respectful and respected professional with exceptional knowledge of developing strategic plans for service excellence

1 article

View profile on BeBee

·

Articles by Billy

2024

1 articles

21 Jul 2024-6 min readen

The Kenyan Call Center Guide to Ethical and Effective Debt Collection

The Kenyan Call Center Guide to Ethical and Effective Debt Collection By Billy Seda Introduction: Welcome to the world of debt collection in Kenyan call centers! This guide equips you with the skills...

Billy Seda