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Arnold Otieno

Arnold Otieno

Area Trade Development

Talent
KisumuMember since September 30, 2026
Customer Service
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Customer Service

About

Motivated and versatile professional with extensive experience in sales, security supervision, agricultural extension, and construction support, seeking to leverage my skills and dedication to contribute effectively to an organization's growth and success. Possessing a strong background in customer service, team leadership, and community engagement, I aim to utilize my agricultural knowledge, operational skills, and commitment to excellence to support organizational objectives while further developing my career in a dynamic and challenging environment.

Experience

Area Trade Development - SUNKING, KENYA - Kenya

(2025-10)

  • Built and expanded retail channels for pay-go phones across the assigned area.
  • Recruited, onboarded, and managed field staff to support sales and distribution.
  • Drove brand visibility through strategic placement and promotional activities.
  • Conducted training sessions for staff and retail partners on products and sales processes.

Sales Agent - FONES DIRECT LIMITED

(2023-11 - 2025-10)

  • Promoted and sold company products to potential customers.
  • Demonstrated product features and benefits to clients.
  • Maintained relationships with existing customers to encourage repeat business.
  • Identified new sales opportunities through market research.
  • Negotiated sales terms and closed deals effectively.
  • Provided after-sales support and addressed customer inquiries.
  • Achieved sales targets and contributed to team goals.
  • Collected customer feedback to improve product offerings.
  • Maintained accurate records of sales activities and customer interactions.

Supervisor - TOTAL SECURITY SURVEILLANCE

(2023-02 - 2023-10)

  • Monitored surveillance footage continuously to ensure security.
  • Supervised the operations of security personnel and surveillance staff.
  • Ensured proper functioning of security equipment and technology.
  • Conducted regular inspections of surveillance systems and facilities.
  • Responded promptly to security breaches or suspicious activities.
  • Maintained detailed logs and reports of security incidents.
  • Trained new staff on surveillance procedures and protocols.
  • Coordinated with law enforcement and emergency services when required.
  • Enforced security policies and procedures among team members.
  • Analyzed surveillance data to identify potential security threats.

Guard - Kcb Bank - TOTAL SECURITY SURVEILLANCE

(2023-02 - 2023-10)

  • Monitored security cameras to observe suspicious activities.
  • Patrolled bank premises regularly to ensure safety.
  • Reported any security breaches or unusual incidents promptly.
  • Checked identification and verified authorized personnel access.
  • Maintained security logs and incident reports accurately.
  • Assisted in controlling access points during operating hours.
  • Responded quickly to alarms and emergency situations.
  • Collaborated with security team to ensure comprehensive surveillance.
  • Enforced security policies and procedures diligently.
  • Conducted routine inspections of security equipment and systems.

Extension Officer - ONE ACRE FUND

(2020-02 - 2021-07)

  • Educated farmers on modern agricultural practices.
  • Provided technical advice on crop management and pest control.
  • Conducted regular farm visits to monitor progress and offer support.
  • Facilitated access to inputs such as seeds and fertilizers.
  • Organized training sessions and workshops for farmers.
  • Assisted farmers in developing sustainable farming plans.
  • Collected data on farmers' progress and challenges.
  • Promoted the adoption of new technologies to improve productivity.
  • Worked with community leaders to foster cooperation among farmers.
  • Ensured compliance with organizational policies and standards.

Storekeeper - ONMACK CONSTRUCTION COMPANY

(2016-02 - 2017-09)

  • Managed inventory and stock levels.
  • Received and verified construction materials.
  • Recorded inventory transactions accurately.
  • Organized storage areas for easy access.
  • Checked quality and quantity of delivered items.
  • Issued materials to site workers as needed.
  • Maintained stock records and reports.
  • Coordinated with suppliers and vendors.
  • Ensured safety and security of stored materials.
  • Conducted regular stock audits.

Education

Diploma - General Agriculture - RIAT (2016 - 2019)

Kenya Certificate Of Secondary Education - KATOLO SECONDARY SCHOOL (2010 - 2013)

Kenya Certificate Of Primary Education - OLASI PRIMARY SCHOOL (2002 - 2009)

Skills

Area Trade Development

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