Ashley Kinyanjui
Program Support Intern — Financial Inclusion and Digital Payments
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About
Business and technology graduate with hands-on experience in financial records management, stakeholder engagement, and programme operations within a government financial institution. Passionate about financial inclusion and Africa's digital economy. Brings strong analytical, communication, and digital workflow skills to programme support roles in the development and fintech sectors. AI-native professional committed to leveraging technology for meaningful impact.
Experience
Freelance Digital Operations and Programme Support - Self-Employed
(2023-01)
Provided programme and administrative support to clients across multiple concurrent engagements, managing timelines, documentation, and deliverable tracking.
- Built structured data management systems in Advanced Excel and Google Sheets to track project progress, client communications, and output quality.
- Used AI tools including Gemini Gems and LLM-based workflows to automate repetitive tasks, synthesise information, and improve the speed and accuracy of written deliverables.
- Produced clear, well-organised reports and documentation for client review, demonstrating strong written communication and attention to detail.
Data and Relations Associate - Unclaimed Financial Assets Authority (UFAA) - Nairobi
(2022-01 - 2023-12)
Worked within Kenya's formal financial system managing dormant asset records — gaining direct exposure to financial data governance, regulatory compliance, and institutional financial processes.
- Engaged daily with a high volume of public claimants navigating financial inclusion challenges, providing clear guidance and building trust with communities underserved by formal financial systems.
- Processed and cross-referenced thousands of sensitive financial records with 100% accuracy, maintaining full compliance with data handling and confidentiality standards.
- Supported institutional reporting by maintaining and auditing structured database archives, ensuring data completeness and accurate record retrieval.
- Identified process gaps and contributed to workflow improvements that strengthened service delivery and operational efficiency.
Education
B.Sc. - Business Innovation and Technology Management - Jomo Kenyatta University of Agriculture and Technology (JKUAT) (2024-01)

