Awuor Rita

Dedicated and customer-focused waitress with a passion of delivering exceptional dining experiences. Possessing a proven track record of providing attentive and personalized services in high-paced restaurant environments. Adept at managing diverse customer needs and preferences, ensuring satisfaction through prompt and courteous service.

Known for maintaining a positive and energetic attitude. I thrive in dynamic settings where attention to detail and effective communication are paramount. Eager to contribute my skills and enthusiasm to create a memorable dining atmosphere for guests and consistently upholding the highest standards of service.

Waitress - Nyakio Hotel - Nanyuki

(2020 - 2024)

• Greeted and escorted guests to their tables, creating a welcoming and a positive first impression.
• Presented menus and provided detailed information about portions, ingredients, and potential food allergies upon customer enquiry.
• Prepared tables by setting up linens, silverware, and gasses, ensuring a neat and inviting dining environment.
• Nurtured a lasting connection with every guest by always showing genuine interest during service.
• Demonstrated upselling skills by recommending additional products to enhance the dining experience.

Waitress - Highway Hotel - Nakuru

(2013 - 2017)

• Effectively communicated order details to the kitchen staff, ensuring preparation of dishes.
• Served food and drink orders promptly, maintaining a high level of attentiveness to customer needs.
• Checked dishes and kitchenware for cleanliness and presentation, promptly reporting any issues.
• Arranged table settings and consistently a tidy dining area throughout service hours.
• Consistently provided excellent customer service, going above and beyond to meet guest expectations.
• Delivered cheques and collected hall payment efficiently, providing a seamless conclusion to the dining experience.
• Delivered food and beverages to tables accurately and promptly, coordinating with kitchen staff.

High School - Kenya Certificate of Secondary Education - ST. ALFRED ALARA SECONDARY SCHOO (2002 - 2005)

NYATOTO PRIMARY SCHOOL (1993 - 2001)