Barrack Manono

In my most recent position as Hotel Operations Manager at Olive Bush Camp Maasai Mara Resort, I gained extensive experience in managing all aspects of hotel operations, with a main bias in Rooms division. I also implemented various initiatives to improve guest satisfaction and increase revenue, which resulted in a significant increase in repeat business and positive online reviews. I would bring a strong commitment to guest satisfaction and a proven track record of implementing effective strategies to improve operational efficiency and profitability. I am highly skilled in managing a diverse team of professionals, and I am confident that I can motivate and inspire your team to deliver exceptional service to your guests.

I hold a bachelor's degree in Tourism & Hospitality Management and have completed several professional development courses in hotel operations and management via Lobster Inc. I am also highly proficient in hotel management software, including Opera and Protel.

Worked in the Hospitality and tourism industry for more than 10 years and specialized in operations, strategy and property management.

I am a graduate with a management Degree in Tourism specializing in Hotels and Institutional management.