Beatrice Kung'u
Virtual Assistant | Administrative Assistant | Customer Support Specialist
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About
Detail-oriented Virtual Assistant with experience in customer service, administrative support, scheduling, record management, data entry, Google Workspace, Microsoft Office, Canva, and remote collaboration.
Experience
Beauty Technician at Self-Employed (2024-11 – Present)
- Manage bookings, client records, payments, and social media promotion.
Customer Service & Cashier at Dafabet (2021-09 – 2024-04)
- Delivered customer support, processed transactions, reconciled cash, maintained records, and trained staff.
Customer Service & Cashier at Mozzart Bet (2019-10 – 2021-05)
- Supported customers, processed payments, and resolved issues.
Customer Service & Cashier at Betin Shop (2017-07 – 2019-09)
- Processed transactions and provided customer support.
Sales & Marketing Personnel at Fivean Company (2017-09 – 2017-11)
- Promoted products and supported sales.
Education
Virtual Assistant Program – ALX Africa (2026)
Certificate in Financial Sales and Services – Generation Kenya (2018)
Certificate in Computer Packages – Our Lady of Mercy Vocational Training Centre (2017)
KCSE – Gikindu Girls' Secondary School (2016)
