Jane Mugure

Detail-oriented Virtual Assistant and Customer Support Professional with experience providing administrative support, email management, calendar coordination, data entry, customer communication, and workflow organization in remote environments.

Skilled in using Slack, Notion, Asana, ClickUp, Google Workspace, and Microsoft Office to support daily operations and ensure tasks are completed efficiently. Known for strong communication skills, reliability, problem-solving, and the ability to work independently while maintaining a high level of accuracy.

Passionate about helping businesses stay organized, improving customer experiences, and supporting teams through effective administrative and operational assistance.

Virtual Assistant (Freelance / Remote)

• Managed calendars, appointments, and scheduling across multiple time zones.

• Responded to emails and customer inquiries while maintaining professional communication.

• Organized digital files and documents using cloud-based systems.

• Assisted with data entry, internet research, and administrative tasks.

• Supported project coordination using Notion, Asana, ClickUp, and Slack.

• Created and maintained SOPs and workflow documentation.

• Maintained accurate records and organized business documentation.

• Assisted with inbox management and follow-up communications.

• Coordinated meetings and tracked action items to ensure timely completion.

• Prepared reports, spreadsheets, and administrative materials.

• Provided reliable support to remote teams in fast-paced environments.

Bachelor of Business Administration in Communications – University of Eldoret (2024)