Brigit Ludenyi

Dynamic and customer-focused hospitality professional with proven experience in restaurant service and front-desk operations. Skilled at delivering excellent guest experiences, handling inquiries with professionalism, and maintaining high standards of cleanliness and service. Known for adaptability, strong communication skills, and a cheerful personality that fosters a welcoming environment.

Waitress/Junior supervisor - Ngamani Restaurant - Upperhill

(2025-06 - 2026-07)

• Welcomed and seated guests, presenting menus and recommending specials.
• Handled customer orders and concerns efficiently and ensured timely service delivery.
• Maintained hygiene and dining area standards in line with company policy.
• Worked closely with the kitchen and service team to enhance guest satisfaction.
• Supported management in ensuring smooth and efficient operation.
• Helped the team during busy periods and ensuring smooth service.

Waitress - Yums Café - Kampala, Uganda

(2024-05 - 2025-01)

• Delivered prompt and friendly service to guests, boosting customer satisfaction.
• Communicated daily specials and managed reservations effectively.
• Ensured compliance with health and safety regulations.
• Maintained a tidy and organized dining area to enhance the guest experience.

Waitress - Café Javas - Nairobi, Kenya

(2022-03 - 2023-12)

• Set up tables and dining areas before service.
• Presented menu options, provided recommendations, and upsold additional items.
• Built rapport with guests to encourage repeat visits.

Certificate - Hospitality - Kenya Utalii College (2019-09 - 2020-08)

Kenya Certificate of Secondary Education - Mbakalo Girls High School (2015 - 2018)