Canon Shaban

Tour consultant

Talent

Kenya, RemoteMember since September 3, 2026

Excellent verbal and written communication skillsAttention to detailRelationship building skillsAdvanced understanding of travel industryKnowledge of sales and marketing techniquesCustomer service skills

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Excellent verbal and written communication skillsAttention to detailRelationship building skillsAdvanced understanding of travel industryKnowledge of sales and marketing techniques

About

Skilled travel consultant who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty as well as committed to addressing customer concerns with speed, accuracy and professionalism

Experience

Reservation - Travel Wild East Africa LTD

(2024-01 - 2026-04)

Tour Costing
Hotel bookings
Meeting clients at the Airport
Briefing clients on Safari itinerary
Reconfirm clients Fights tickets
Check in check out guests in Hotels Airport
Accompanying Agents on farm trips

Reservation Consultant -Tours Series & Allocations - Sopa Lodges

(2022-01 - 2024-12)

Block bookings and allocation
Clearing waitlists
Out booking agents when we are full
Rerouting Itenererary

Operations manager - Ndurumo Tours & Safaris Tanzania Ltd

(2019-01 - 2021-12)

Tour Costing
Hotel bookings
Meeting clients at the Airport
Briefing clients on Safari itinerary
Reconfirm clients flight tickets
Check in check out guests in Hotel Airport

Reservations Manager - Mbalimbali Lodges & Camps Tanzania Ltd

(2012-01 - 2019-12)

Hotel booking
Invoice clients
Coordinating with lodge Manages on day to day on Clients arrival
Accompanying agents on fam trip
Hiring vehicle for game packages for flying clients to our Camps

Tour Consultant - Vintage Africa

(2008-01 - 2011-12)

Tour Costing
Hotel bookings
Meeting clients at the Airport
Briefing clients on Safari itinerary
Reconfirm clients Fights tickets
Check in check out guests in Hotels Airport
Accompanying Agents on farm trips

Tour Consultant - Wild Trek Safaris Ltd

(1998-01 - 2004-12)

Tour costing
Hotel bookings
Meeting clients at the Airport
Briefing clients on Safari itinerary
Reconfirm Clients Flight tickets
Check in Check out guests in Hotels Airport

Transport Supervisor - Wild Trek Safaris Ltd

(1998-01 - 2004-12)

Allocating drivers Safaris
Drivers impress allocation
Liaising with workshop manager on vehicle maintenance
Renewal of motor vehicle statutory documents eg. Insurance, inspiration motor vehicle licenses
Hiring of motor vehicles