Carol Kamandi
Professional customer service agent
Talent
Nairobi, Nairobi AreaMember since October 14, 2022
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About
I am highly professional, dependable, and able to perform duties with minimal supervision. Additionally, I am a clear and effective communicator and work well individually as well as part of a team. My nature is one of patience, responsibility, a positive thinker and dependable.
Experience
WORK EXPERIENCE
2021 to Today :MONKEY ADVENTURES TOURS AND TRAVEL AGENCY Sales Operations Executive and Itinerary Planner
- Replying to client s queries through WhatsApp, Facebook, on Calls and Emails
- Planning tours for clients
- Taking care of ground work operations
- Making Bookings
2021: KENYA AIRWAYS PPLC-JKIA Customer Service Agent
- Checking-in of passengers
- Boarding and receiving of passengers
- Karibu team
- On boarding and off boarding of passengers
- Manifesting
- Worldtracer
- Transfer/service desk
- Lounge Services
2020: PEB LIMITED
- Accountant
- Monitoring staff
- Record keeping
- Packaging of products
2017-2018: MINI-SUPERMARKET Supervisor
- Monitoring staff
- Dealing with the finances
- Ensuring good customer service to our customers
Education
Kenya Airways Pride Center
Airline Passenger Services
- Passenger Handling
- Communication Skills
- Altea Reservations
- Altea DCM
