Caroline Wangari
Customer service executive
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About
I strive to deliver and embrace professionalism in what I do through exemplary performance, integrity, reliability and being able to learn something new. I am dynamic, able to work well under pressure, maintain good working relations with the administration, clients and colleagues.
Experience
I have worked I work AT DIAMOND TRUST BANK for over two years. Where I had been trusted with a number of responsibilities :
- Communicate with the Chinese clients in the bank
- Help Chinese clients fill out form
- Translate for the Chinese clients in case of any miscommunication
I have also worked at as a Brand ambassador for Nivea at INTERRACTIVE COMMUNICATIONS.I was charged with the responsibility of marketing products from different companies like nivea, huggies diapers,fay tissue, Raid insect killer, rexona deodorant. I have also worked with safaricom marketing lipa na mpesa to different clients. I have instore and field sales experience.
I have worked I work at Kenyatta University Television (KUTV) for the past 4 years as a Video Editor/Producer - Technical Department. I was also appointed as the assistant Head of Video Editing Section as from May 2019. Below are some of the tasks I have excelled in - that I am confident will make me an asset in your organization:
- Ensuring KUTV programmes and other content, including among others, shows and promos is edited to meet the quality and standards set for the station.
- Allocating editorial responsibilities to all video editors and provide guidance where necessary.
- Coming up with ideas for programs, write the scripts and prepare with the director.
- Book the equipment that is used during production.
- In charge of Public Relations for the show via making calls, researching and booking guests to grace various episodes as well as keeping and updating various PR assets like contact information
Education
MAHANAIM INSTITUTE
Certificate in Mandarin (Chinese) January 2011- December 2011
Certificate in French January 2011 December 2011
Certificate in computer studies January 2011- December 2011
TECHNICAL UNIVERSITY OF KENYA
Diploma Technology in Journalism and Mass Communication September 2012- December 2015
Bachelor Technology in journalism and Mass Communication September 2015-December 2017
