Dennis Obyalla

IT professional with a strong interest in industrial equipment and supplies. Proven ability to execute challenging assignments, collaborate with teams outside of IT and present findings to leadership teams. Eager to apply my knowledge and enthusiasm in a dynamic setting aiming to grow and learn in the field of Information Technology. I am self-driven and work under minimum supervision with high aptitude and quick decision-making ability.

Computer Packages Instructor at Enlightened Computer College (2024-09 – 2024-12)

• Taught computer packages including Microsoft Word, Excel, PowerPoint, Access and Publisher.
• Prepared lesson plans, practical assignments and assessments for students.
• Guided learners through practical computer applications and digital literacy skills.
• Assisted students in troubleshooting basic computer hardware and software issues.
• Evaluated student performance and maintained academic records.

Back-office Technician at Galmart Supermarket (2025-02 – 2026-04)

• Handled inventory tracking, receiving and balancing invoices through the system, sales monitoring and reporting, customer data and employee management.
• Evaluated administrative tasks including document filing and record keeping which improved sales authenticity by 50%.
• Coordinated with other departments to ensure seamless workflow and assisted in resolving customer queries and issues through efficient communication.

IT Attachment at Kerugoya County Referral Hospital (NHIF Office) (2023-05 – 2023-08)

• Evaluated the county's hospital key payment systems through the NHIF organisation.
• Registered new patients into the NHIF.
• Prepared detailed reports on the same used in improving the sector by 50% in terms of settling debts for the patients.

IT Attachment at Kirinyaga County Government Offices (2022-05 – 2022-08)

• Evaluated the county government key IT environmental, strategic and operational risks.
• Organised data collection and analysis for a study on user interface preferences.
• Prepared detailed reports on research findings which were used on basis for improving departmental IT security protocols by 30%.

BSc in Information Technology – Kirinyaga University (2019-09 – 2024-04)