Elizabeth Amanda

Detail-oriented and proactive Administrative and Operations Coordinator with over 10 years of experience streamlining office operations, managing cross-functional projects, and supporting executive leadership. Known for strong organizational skills, effective communication, and improving internal processes to enhance productivity.

Administration and Operations Coordinator - Ufanisi Freighters K Ltd - Nairobi, Kenya

(2021-11)

• Provide administrative support to senior management and department heads.
• Manage and organize schedules, meetings, and appointments for executives and staff.
• Coordinate travel, accommodations, and itineraries for staff and executives.
• Handle incoming communication, including phone calls, emails, and mail.
• Maintain office filing systems, both physical and electronic. Prepare reports, presentations, and other documents as required.
• Assist with onboarding new staff members and manage office resources for new hires.
• Ensure smooth day-to-day operations of the office by organizing processes and workflows through managing office supplies and inventory, ordering new materials as necessary.
• Support budgeting, financial record keeping, and expense tracking for operations.
• Oversee office space management, including maintenance, equipment, and workspace allocation.
• Assist with HR-related administrative tasks such as updating employee records and managing time-off requests.
• Coordinate logistics for internal and external meetings, including venue booking, equipment setup, and catering when necessary.
• Identify opportunities for streamlining operational processes and implementing efficiency improvements through assisting in the development and maintenance of company policies, procedures, and guidelines.
• Ensure compliance with organizational policies, legal regulations, and industry standards.

Administration Manager - Society of Crop Agribusiness Advisors of Kenya - Kenya

(2017-09 - 2020-12)

• Responsible for Project Administration and management through Monitoring and updating employee databases and managing team's schedule of activities.
• Responsible for the financial reporting of project expenses to donors and the board.
• Defined and implemented organizational policies, rules and regulations.
• Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
• Planned and directed general operations to meet organizational goals.
• Improved Membership numbers through marketing the society by 80%
• Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
• Represented organisation at official occasions and board meetings.
• Analyzed KPIs to establish areas in need of improvement and reviewed established objectives and policies to assess and promote adherence.

Administration Assistant - Weicatt Instrumentation - Kenya

(2016-05 - 2017-09)

• Carried out day-to-day administrative duties accurately and efficiently.
• Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
• Planned and directed general operations to meet organizational goals.
• Represented organisation at official occasions and board meetings.
• Prepared notices, plans and charts to support presentations.
• Kept abreast of new law enforcement techniques and methodology, maintaining strong knowledge of emerging industry advancements.

Project Administration Assistant - The Real IPM Company Ltd - Thika

(2010-12 - 2016-04)

• Handled incoming calls for staff, answering questions, directing calls and documenting messages.
• Kept and maintained accurate filing system for preservation of office information.
• Arranged filing systems for easy use and retrieval by personnel.
• Organized tasks by level of urgency and importance to make best of use time and resources.
• Planned and scheduled meetings, creating agendas and minutes as needed.
• Kept adequate office supplies on hand to support staff and business requirements.
• Contributed to harmonious and productive office environment by building positive relationships with coworkers.
• Responsible for Project administration, budgeting and expense/financial reporting to Donors therefore improving project reporting by 97%

Bachelor of Business Administration, Honors Degree - Maseno University (2011)

Diploma in Project Management - Kenya Institute of Education (2012)

Diploma in IT - IMIS London (2005)