Emma
Hospitality Professional | Hostess | Waitress | Customer Service & Food Operations.
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About
I am a customer service and hospitality professional with over 2 years of experience in customer-facing roles. I am skilled in communication, guest relations, complaint resolution, and providing excellent customer service in fast-paced environments. I am passionate about creating positive customer experiences, building strong relationships with guests, and contributing to team success.
Experience
Customer Service Representative – Lintons Beauty World, Nairobi November 2023 – February 2024
Customer Service Representative / Waitress– Amarus Cafe Restaurant, Nairobi April 2022 – September 2023
Education
Certificate in Airline Cabin Crew East African School of Aviation
Kenya Certificate of Secondary Education (KCSE) Gitwe Girls High school.
