Emmanuel Mwania
IT Graduate | IT Support & Network Technician
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About
Detail-oriented Information Technology graduate of Jomo Kenyatta University of Agriculture and Technology with hands-on experience in IT support, networking, av systems and system maintenance. Strong foundation in customer-focused IT service delivery.
Experience
IT Technician Intern at Trademark Suites (2025-05 – 2025-12)
- Provide first-level IT support for staff across hotel departments.
- Install, configure, and maintain computers, printers, and peripheral devices.
- Assist in setup and troubleshooting of LAN and Wi-Fi networks.
- Support users with operating systems, email configuration, and security tools.
- AV Systems setups.
- Perform routine system updates, backups, and preventive maintenance.
- Maintain IT documentation, asset registers, and support logs.
- Assist in CCTV installation, configuration, and monitoring.
IT Technician & Data Entry at Youth Enterprise Development Fund (FEDF) (2024-05 – 2024-08)
Industrial attachment
- Provided IT support
- Data Entry
- Support users with operating systems, email configuration
- Install, configure, and maintain computers, printers, and peripheral devices.
IT Coordinator & Computer Studies Teacher at Machinery Township Primary School (2021-05 – 2021-08)
- Managed school computer lab and basic network setup.
- Provided computer studies instruction and basic IT support.
Education
Bachelor of Science in Information Technology – Jomo Kenyatta University of Agriculture and Technology (JKUAT) (2021-09 – 2025-12)
Kenya Certificate of Secondary Education (K.C.S.E) – Kalulini Boys High School (2017 – 2020)
Kenya Certificate of Primary Education (K.C.P.E) – Machinery Township Primary School (2009 – 2016)