Customer experience support
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I am a positive thinker, self-driven, and highly industrious person with an open mind for new ideas and opportunities. I have been a proactive and enthusiastic customer experience specialist, with 3 years of experience in customer service, and Loan query handling in a leading financial institution in Kenya.
In my line of work, I always strive to grow key customer relationships using excellent communication, being attentive to details and ensuring customers issues are resolved with accuracy and efficiency.