IT SUPPORT TECHNICIAN
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Hello!
My name is Everlyne. I am the most perfect candidate for the job. I’m really good and creative in providing a solution to various problems presented by clients. I am well versed in Excel match making formulae’s and assortment. I have previously helped many clients who had difficulties in accomplishing their data management projects. I will provide you with the best support services.
I hate disappointing my clients. That is why I always make sure that I deliver what clients want by being keen to details and instructions. Doing so has helped me enhance excellence to various clients. Therefore, I am well equipped to handle your data problem. Expect the best with 100%
originality within the shortest time possible. Kindly consider my offer.
Kind regards, Everlyne.
Sheffield Steel Company 2022 March till date.
SAP Assistance Manager Achievements/tasks
Installation, configuration and Optimization of SAP Business One application and solutions as per the workflow requirements.
I have provided alternate solutions where technical constraints impede the business process.
Recording details of an enquiry (design request) and tracking of stages of such enquiries with the concerned salesperson. (a process still ongoing)
Record Master Data in SAP- I have participated in creating an initial master data record and then maintaining it. E.g. supplier reports, Job cards, tariff data etc.
Gather the User’s business and functional specifications for translation into a detailed design document.
Conduct handholding for new implementations/workflows changes to enable users to navigate and use SAP Business One Effectively.
We proactively identify and assess risks and escalate them to the SAP manager as required
2017-2021 Degree in business information technology, St. Paul’s university,
2015 - 2016 Diploma in Business Information Technology, St. Paul’s University.