Geoffrey Kimathi
Dynamic and results oriented professional with extensive experience in customer engagement, financial literacy training, IT systems management, and business operations
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About
I am a dynamic and results oriented professional with extensive experience in customer engagement, financial literacy training, IT systems management, and business operations. I hold a Bachelor of Science in Information Technology and have a proven ability to build strong client relationships, explain products clearly, and support organizational growth. I have experience working in cooperative environments, agribusiness training, and public service roles that require integrity, leadership, and accountability.
Experience
Financial Literacy Trainer at KTDA Training Services (2022-01 – 2023-12)
- I trained farmers on financial literacy, savings, credit utilization, and agribusiness planning.
- I promoted financial products and services, increasing awareness and adoption among farmers.
- I conducted group training sessions and individual consultations to address client needs.
- I prepared reports and monitored training outcomes.
- I built strong, trust-based relationships with farming communities.
Presiding Officer – General Elections at Independent Electoral and Boundaries Commission (IEBC) (2017-01 – 2022-12)
- I oversaw polling station operations in compliance with electoral laws and procedures.
- I supervised election staff and coordinated with stakeholders.
- I demonstrated integrity, accountability, leadership, and conflict-resolution skills.
- I worked effectively under pressure and tight deadlines.
IT Manager at Nexus SACCO (2010-01 – 2016-12)
- I managed SACCO IT systems supporting member services, transactions, and customer records.
- I supported customer service and management teams through reliable system operations.
- I maintained accurate member data and generated operational reports.
- I trained staff on system usage, improving efficiency and service delivery.
- I contributed to improved customer satisfaction through reliable digital services.
Education
Bachelor of Science in Information Technology in Information Technology – Jomo Kenyatta University of Agriculture and Technology (JKUAT) (2006-01 – 2010-12)
Kenya Certificate of Secondary Education (KCSE) – Nkuene High School (2001-01 – 2005-12)
