Experienced Customer service agent
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Result-driven and enthusiastic professional with over 3 years of experience. I am competent in business management and administration, customer relationships at the corporate level, and maintaining workable strategies to meet organizational objectives and achieve goals. Expertise at providing excellent customer service.
I have excellent communication and interpersonal skills and have a proven track record of meeting the set sales targets and accomplishing tasks within the given deadlines. I desire to work in a highly competitive and dynamic organization specializing in providing the quality standard to enable me to gain exposure in shaping me to face current needs and achieve organizational goals.
Result-driven and enthusiastic professional with over 3 years of experience. I am competent in business management and administration, customer relationships at the corporate level, and maintaining workable strategies to meet organizational objectives and achieve goals. Expertise at providing excellent customer service.
I have excellent communication and interpersonal skills and have a proven track record of meeting the set sales targets and accomplishing tasks within the given deadlines. I desire to work in a highly competitive and dynamic organization specializing in providing the quality standard to enable me to gain exposure in shaping me to face current needs and achieve organizational goals.
Diploma in Business Management ,KCA University ,2015
Kenya Certificate of Secondary Education, Agai Secondary School, 2010
▪ 2013: Certificate in Computer Applications; Nishkam Saint Puran Singh Institute.
▪ Business Development: Ability to support, maintain, and grow business contacts with both the existing and potential clients and customers to prospect for new business.
▪ Communication Skills: I am excellent at verbally communicating effectively with teams and maintaining good and professional working relations.
▪ Relationship Management: I am a proven relationship builder with excellent interpersonal skills and
I am able to nurture and retain strong relationships with existing and new customers.
▪ Customer Service Skills: I am able to meet both internal and external customer’s needs and expectations consistently by providing a world-class customer experience
▪ Problem Solving and Decision Making: I am able to analyze and define a problem, evaluate alternatives, find a solution; and understand how and when to make a choice.
▪ Planning and Organizing: Ability to develop clear goals that are consistent with agreed strategies;
identifies priority activities and assignments; adjusts priorities as required.
▪ Teamwork: Possess strong commitment to team dynamics with the ability to contribute expertise and follow any directives at appropriate times
