Ibrahim Mohamed

Experienced medical and legal interpreter with expertise in Somali, Kiswahili, and English. Strong background in remote over-the-phone (OPI) and video remote interpreting (VRI) for healthcare, legal, and social service settings. Adept at translating medical reports, legal documents, and corporate content with accuracy, cultural sensitivity, and confidentiality. Holds a diploma in community health nursing, providing a deep understanding of medical terminology and patient-provider communication.

Medical & Legal Interpreter - TheBigWord

(2023-12 - 2024-06)

• Provided real-time interpretation for medical, legal, and social service calls via OPI & VRI.
• Assisted healthcare providers in communicating with Somali & Kiswahili-speaking patients.
• Interpreted in court hearings, depositions, and government agency interactions.

Remote Social Services Medical Interpreter - Language Link

(2022-03 - 2022-10)

• Handled government service calls, including Medical, Medicare, SNAP, TANF, WIC, child protection, and public housing cases.
• Facilitated communication between LEP clients and social service agents.
• Maintained strict confidentiality and professional ethics in all interactions.

Customer Service Medical Interpreter - Cloudbreak

(2019-02 - 2021-12)

• Provided medical interpretation between healthcare providers and patients with limited English proficiency (LEP).
• Assisted in medical consultations, treatment explanations, and insurance claims processing.
• Ensured accurate communication in diverse medical settings while handling both audio and video calls.

Diploma - purchasing and supply management - Achievers College (2016-10 - 2016-12)

Certificate - Information Communication Technology (ICT) - Achievers College (2016-10 - 2016-12)