Immaculate Bwana

Dedicated Health Records and Information Officer with over 4 years of progressive experience in health records management, health information systems, and facility reporting. Highly skilled in DHIS2, IQCare, REDCap, MOH reporting tools, SHA processes, and Birth Notification registration. Proven ability to maintain accurate and confidential patient records, improve data quality, and support clinical and administrative teams.

Health Records and Information Officer at Phadam Hospital Company Limited (2026-01 – Present)

Register and maintain health records, manage Birth Notifications, and ensure data quality in EMR and national systems.

• Register and issue Birth Notifications in line with CRS and MOH guidelines
• Register patients and maintain OPD, IPD, and MCH records
• Ensure proper filing, indexing, retrieval, and confidentiality of records
• Enter, validate, and analyze health data in EMR and national systems
• Prepare and submit routine MOH reports
• Conduct data quality audits and resolve discrepancies
• Support clinicians on documentation and EMR use
• Assist with SHA verification and documentation

Health Records Officer / SHA Officer at Newlight Medical Centre & Nursing Home (2025-01 – 2025-12)

Managed patient records, processed SHA claims, and generated routine health reports.

• Managed patient records across OPD, MCH, and specialty clinics
• Entered and validated data in EMR and MOH tools
• Prepared, submitted, and followed up SHA claims
• Generated weekly and monthly DHIS2 reports
• Conducted routine data quality checks
• Liaised with clinicians, pharmacy, lab, and accounts teams

Front Desk & Data Officer (Volunteer) at Dandora 1 Health Centre (2024-09 – 2024-11)

Patient registration and data entry across multiple health information systems.

• Patient registration and front desk support
• Data entry in IQCare, REDCap, DHIS2, and MS Access
• Supported HIV, TB, MCH, and OPD reporting
• Maintained confidentiality and proper filing

Hospital Administrator at Chaliana Medical Centre (2023-06 – 2024-08)

Supervised facility operations and managed administrative functions including SHA claims and records management.

• Supervised staff workflows and facility operations
• Managed SHA invoicing and claims
• Compiled administrative and operational reports
• Oversaw records management in compliance with MOH standards

Data Officer (Volunteer) at Ngomongo Dispensary (2022-11 – 2023-04)

Data entry and management in DHIS2 and EMR systems.

• Entered and cleaned data in DHIS2 and EMR systems
• Supported COVID-19 reporting
• Assisted with filing and retrieval of patient records

COVID-19 Data Clerk at USAID Fahari ya Jamii (2022-05 – 2022-07)

Captured, verified, and analyzed COVID-19 testing and vaccination data.

• Captured and verified COVID-19 testing and vaccination data
• Analyzed data from KHIS and DHIS2
• Filed and archived COVID-19 records

Intern – Health Records & Information Officer at Migori County Referral Hospital (2021-04 – 2021-05)

Assisted with health records management and data quality activities.

• Assisted with ART cohort summaries and HEI follow-ups
• Conducted data quality checks
• Supported records filing and retrieval

Data Clerk – Differentiated Care Model at Maryland Global Initiatives Corporation (2020-09 – 2020-10)

Supported HIV differentiated care data capture and reporting.

• Supported HIV differentiated care data capture and reporting

Volunteer – Health Records & IT at Babadogo Health Centre (2019-07 – 2019-09)

Data entry and report compilation in health information systems.

• Entered data into IQCare, REDCap, and DHIS2
• Compiled weekly and monthly reports
• Participated in QI activities

Intern – Health Records & Information Officer at Msambweni County Referral Hospital (2019-01 – 2019-03)

Patient registration, coding, and health records management.

• Patient registration, ICD-10 coding, and filing
• Updated ART and HEI registers

Intern – Health Records & Information Officer at Coast General Teaching & Referral Hospital (2018-03 – 2018-07)

Data entry, analysis, and records management.

• Data entry and analysis using Excel
• Organized and archived patient records

Diploma in Health Records & Information – KMTC (2019-09 – 2022-02)

Certificate in Health Records & Information Technology – KMTC (2017-10 – 2019-06)

Certificate in Computer Training – Startech College (2015-01 – 2015-03)

KCSE – St. Mary Goretty's Secondary School (2011 – 2014)

KCPE – Babadogo Primary School (2002 – 2010)