Irine Nthenya

Receptionist

Talent

NairobiMember since June 2, 2026

Organized and resourcefulSound decision-making skillsStrong management and organizational skillsGood Customer service skillsMultitasking and prioritizing skillsAdaptability skills

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Organized and resourcefulSound decision-making skillsStrong management and organizational skillsGood Customer service skillsMultitasking and prioritizing skills

About

Enthusiastic and results-driven professional with a solid foundation in hospitality management, complemented by a strong educational background. Adept at seamlessly blending theoretical knowledge with practical expertise gained through hands-on experiences. Possesses exceptional communication skills, sound decision-making abilities, and a demonstrated capacity to excel in a dynamic and fast-paced environment.

As a graduate from the Amboseli Institute of Hospitality and Tourism Management, I have completed a Certificate in Hospitality Management, showcasing my dedication to mastering the intricacies of the industry. My academic journey, coupled with achievements in secondary and primary education, reflects a commitment to excellence and a passion for continuous learning. Eager to contribute my skills and knowledge to enhance operational efficiency at the front desk and office, I bring a proactive approach to task management, a positive attitude, and a high level of professionalism.

With a keen eye for detail and a commitment to delivering quality results, I am poised to make significant contributions to any team or organization that values dedication, adaptability, and a drive for excellence.

Experience

Maintenance department clerk at Shangcheng kenya Apparel EPZ Ltd (2025-07 – Present)

Input data, maintain files, prepare reports, organising documents and ensuring accurate record keeping.
Schedule maintenance related meetings and trainings.
Assist maintenance manager with general clerical work.
Managing inventory and supplies.

Front desk receptionist at Sundowner hotel (2022-01-05 – 2022-04-05)

Greeted and welcomed guests.
Verified that personal and payment information on guest account was accurate and complete.
Took and ensured messages are passed to the appropriate staff members in time.
Handled queries and complaints via phone, email and general correspondence.
Handled transcriptions, printing and photocopying of documents.
Maintained hygiene and safety of the reception area.
Recorded and maintained office expenses.