ASSISTANT BUSINESS DEVELOPMENT MANAGER - TECHNO WOOD LTD - Nairobi, Kenya
(2017-01 - 2025-02)
- Advising clients on interior design factors such as space planning, layout for cabinetry, countertop material, backsplash, flooring styles and finishes, lighting, appliances selection and colour coordination
- Designing and implementing a strategic sales plan that expands company's customer base and ensure its strong presence
- Managing, recruiting, objective setting, coaching and performance monitoring of sales representative
- Building and promoting strong, long lasting customer relationship by partnering with them and understanding their needs
- Presenting sales, revenue and expenses reports and realistic forecasts to the management team
- Identifying emerging markets and market shifts while being fully aware of new products and competition status
- Manage on site field workers and coordinate with other contracted professionals to ensure the project is being executed as designed, from carpenters, plumbers, electricians and other related installers
Sales Coordinator - FORESIGHT INTERIORS - Nairobi, Kenya
(2014-05 - 2017-12)
- Greeting customers as they arrive at the store/showroom and provide information on the products
- Up-selling and cross-selling new products to existing customers
- Scheduling appointments with customers with a view to show them product features or offer advice
- Follow on customers who have shown interest in a particular product
- Receiving calls from new customers who have shown interest in a particular product
- Guiding potential and existing customers to determine and fulfill their purchase needs
- Devising sales and marketing strategies aimed at fulfilling target goals
- Ensuring customer loyalty by proving exceptional customer services
- Following up on sales as part of an after sales customer service
- Cold calling clients to bring in new business
- Conducting sales initiatives to search for new customers
- Receiving customer's payments and signing of contracts
- Make sure that deliveries have been made in a time efficient manner
Wealth Creation Officer (loan officer) - MUSONI Micro-FINANCE - Thika, Kenya
(2013-01 - 2015-03)
- Approving loans within specified limits and refer loan applications outside those limits to management for approval
- Meeting with applicants to obtain information for loan applications & to answer questions about the process
- Analyzing applicant's financial status credit and property evaluations to determine feasibility of granting loans
- Explaining to customers the different types of loans and credit options that are available, as well as the terms of those services
- Obtaining and compiling copies of loan applicants credit histories, corporate finance statements and other financial information
- Reviewing and updating credit and loan files
- Helps customers by answering questions and responding to requests
- Maintaining customer confidence by keeping loan information confidential
- Updating job knowledge by participating in publication, maintaining personal network, participating in professional organizations
- Accomplishing bank mission by completing related results as needed
Supply Chain Assistant - TATA CHEMICAL MAGADI LTD - Magadi, Kenya
(2010-04 - 2012-12)
- Maintaining an accurate and updated data of products dispatched at magadi, kntc & kajaido
- Posting of stock movement into the system using SAP
- Monitoring product stock levels at kntc and ensure optimum levels are maintained
- Monitoring movement of stocks dispatched from time to time
- Coordinating with truck drivers warehouse supervisors to ensure speedy loading and offloading of product
- Report any safety incidences related to products on transit
- Liaise with rail traffic control on expected and empty wagons
- Liaise with truck providers on trucks availability
Finance Assistant - TATA CHEMICAL MAGADI LTD - Magadi, Kenya
(2010-04 - 2012-12)
- Receiving customer cheques and issuing cash receipts
- Banking of cheques received
- Posting and allocating customer cheques using System Application Production (SAP)
- Updating the customer accounts
- Analysis of the customer accounts relating to sales, commission and tax
- Preparation and posting of customer credit notes in system
- Posting supplier invoices into the system
- Maintaining and updating the VAT 3B file
- Maintaining and updating the filling system
- Providing administrative support to the office i.e. filling, printing, scanning, faxing, making and receiving sensitive calls
