Jackline Mwangi
Customer-focused and friendly hospitality professional
Talent
NairobiMember since July 28, 2026
Customer ServiceCommunicationTeamwork
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Customer ServiceCommunicationTeamwork
About
Customer-focused and friendly hospitality professional with 1 year of experience providing excellent customer service in fast-paced environments. Strong communication, interpersonal, and teamwork skills with a proven ability to welcome guests, respond to inquiries, resolve concerns, and create positive customer experiences.
Experience
Customer Service Assistant - Anchor Address
(2026-01)
- Welcomed customers, assisted with inquiries, and ensured a positive customer experience.
- Resolved customer questions professionally.
- Worked collaboratively with team members to deliver excellent service.
Customer Service Assistant - Dalton Hotel
(2025-01 - 2025-12)
- Supported daily customer service operations.
- Ensured customer satisfaction through prompt assistance.
Customer Service Assistant - Paris Lounge, Mirema - Mirema
(2025-01 - 2025-12)
- Provided a warm welcome and maintained high customer service standards.
Education
KCSE - Kamahuha Girls High School (2022-12)
