Jacqueline Matheka
Sales and Marketing Professional
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About
Results-driven and motivated sales and marketing professional with over 4 years of experience in appointment setting, lead generation, and customer relationship management. Skilled in developing effective sales strategies, conducting market research, and exceeding targets. Holds a Diploma in Hospitality and Tourism Management. Fluent in English and Swahili. Seeking a challenging role to contribute to business growth and customer satisfaction.
Experience
Sales and Marketing Assistant - Mkopa Limited - Nairobi, Kenya
(2021-01)
- Assisted in developing and executing marketing campaigns to promote products and services
- Conducted market research to identify potential customers and emerging trends
- Managed supplier and vendor coordination to ensure timely delivery of promotional materials
- Delivered engaging sales presentations to prospective clients
- Maintained and updated company social media accounts, boosting brand visibility
- Supported trade show and event planning to enhance brand outreach
- Collaborated with sales teams to implement targeted sales strategies
- Generated and analyzed sales performance reports to optimize results
Appointment Setter - Freedrop Interior Design - Nairobi, Kenya
(2020-08 - 2021-01)
- Conducted lead generation and market research
- Scheduled and managed appointments for the sales team
- Built and nurtured relationships with clients through consistent follow-ups
- Surpassed monthly sales targets through effective prospecting
- Delivered excellent customer service, addressing client inquiries and concerns
- Collaborated with sales and marketing teams to implement business growth strategies
- Maintained accurate CRM records
- Participated in ongoing sales training initiatives
Enumerator - Ministry of Labour and Social Protection - Kenya
(2024-10 - 2024-12)
- Conducted field interviews with selected participants
- Accurately completed and submitted Enhancing Social Registry forms
- Captured and uploaded participant photos and documents
- Ensured timely and accurate data reporting
Education
Diploma - Hospitality and Tourism Management - Machakos University (2016-12)
