Janet Kai
IT Professional with expertise in ICT infrastructure and cybersecurity
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About
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of entrepreneurship and the technological industry. Motivated to learn, grow and excel in areas of global partnerships to bring about development.
Dedicated with history of meeting goals, utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experience
ICT Support Officer - Ministry of Education - Kenya
(2025-01)
- Assist in installation and maintenance of ICT equipment in schools.
- Support teachers and learners in using digital devices and content.
- Collect and report data on DLP activities and equipment usage.
- Conduct digital skills training and promote safe technology use.
ICT Systems Administrator - Kenya Revenue Authority - North Rift Region, Kenya
(2025-01)
- Install, configure, and maintain hardware and software systems, including servers, storage devices, and networking equipment.
- Monitor and manage the company's network infrastructure to ensure optimal performance and availability.
- Troubleshoot and resolve technical issues reported by employees in a timely and efficient manner.
- Implement and maintain security measures to protect the company's data and IT systems from cyber threats.
- Provide technical support to employees on IT systems and software applications.
Education
BSc - Information Technology - Taita Taveta University
KCSE - Moi Girls' School Nairobi
KCPE - Busy Bee Mombasa
