Jassim Jumbe

Detail-oriented QA Engineer with close to two years of hands-on manual and automation testing experience in a regulated financial services and insurance environment. Proven ability to design and execute detailed test plans, test cases, and test documentation across web and mobile applications. Strong practitioner of functional, regression, exploratory, UAT, and cross-browser testing throughout the full SDLC and STLC.

Experienced in API testing using Postman, defect lifecycle management in JIRA and Azure DevOps, and Agile/Scrum collaboration. Exceptional communicator with a track record of producing clear, actionable bug reports and working closely with cross-functional development teams to validate integrations and maintain release quality.

QA Engineer / Software Tester at APA Insurance (Apollo Group) (2024-09 – Present)

• Test Plan & Test Case Design: Authored and maintained detailed test plans, test cases, and test documentation in TestRail, aligned to sprint requirements and acceptance criteria across web and mobile surfaces.
• Functional & Regression Testing: Executed comprehensive functional, regression, exploratory, UAT, smoke, and cross-browser testing in a financial services and insurance environment, consistently meeting sprint testing goals and improving release confidence.
• Mobile & Cross-Browser Testing: Validated application behaviour across web and mobile platforms, identifying UI/UX inconsistencies and surfacing reproducible defects with clear severity classification.
• API Testing: Tested REST APIs using Postman across authentication, payload validation, and error-handling scenarios; collaborated with developers to validate integrations and identified gaps early in the SDLC, reducing UAT rework.
• Defect Lifecycle Management: Logged, triaged, and tracked defects in JIRA and Azure DevOps with clear reproduction steps, severity/priority ratings, and impact analysis; improved developer turnaround and fix quality across sprints.
• Agile/Scrum Collaboration: Participated actively in sprint planning, daily stand-ups, retrospectives, and sprint reviews; contributed to backlog refinement and ensured quality deliverables throughout the SDLC and STLC.
• Requirements & Static Testing: Reviewed requirements and acceptance criteria pre-development to surface ambiguities, preventing downstream defects and reducing scope churn.
• Exploratory Testing: Proactively explored application modules beyond scripted cases, surfacing edge cases and unanticipated defects before production.
• Test Automation: Built and extended a Playwright-based automation framework in TypeScript/JavaScript, covering page object modelling and test data handling for a CI-ready regression suite.
• Reporting & Release Readiness: Produced test summaries, defect trend analysis, and risk reports enabling data-driven release decisions by stakeholders.
• Key Achievements
• Reduced production defect volume through enhanced exploratory testing and risk-based prioritisation.
• Expanded regression suite coverage, resulting in more stable releases and measurably fewer post-release incidents.
• Elevated API validation quality through systematic Postman testing, reducing integration-related defects during UAT cycles.
• Improved bug report clarity and structure, reducing developer/QA back-and-forth and accelerating defect resolution across sprints.

Bachelor in Business Information Technology – Multimedia University of Kenya