Sharon Chelangat

QA Engineer and SDET with 1.5+ years of hands-on experience at Safaricom PLC. Specialized in test automation using Robot Framework, Appium, and Playwright, with strong expertise in API testing (Postman), performance and load testing (JMeter, K6), and CI/CD integration via GitLab. Holds an ISTQB CTFL certification and a proven track record of improving regression efficiency and reducing defect leakage in high-traffic production systems.

Brings additional domain advantage in fintech and banking environments, combining technical testing skills with deep understanding of financial operations and compliance processes.

Software Developer in Test (SDET) - Safaricom PLC - Nairobi, Kenya

(2023-05 - 2024-12)

• Designed and executed automated test scripts using Robot Framework, achieving a 50% improvement in regression testing efficiency and significantly reducing manual effort across release cycles.
• Built mobile automation suites using Appium and Android Studio for Android applications, enabling consistent regression coverage across mobile product lines.
• Performed comprehensive API testing using Postman to validate backend services, ensuring correctness of request/response contracts before production releases.
• Conducted performance, load, and chaos testing using JMeter and K6 to validate system behaviour under stress on core systems including CBS (Core Banking System).
• Managed the full defect lifecycle in JIRA and maintained Requirement Traceability Matrices (RTM) to ensure full test coverage against business requirements.
• Collaborated with cross-functional SDET teams on code reviews and automation improvements via GitLab branching strategies.
• Provided regular release readiness updates to stakeholders and validated quality gates before production deployments.

Customer Operations & Data Support - African Banking Corporation (ABC Bank) - Nairobi, Kenya

(2025-05)

Contract role undertaken while actively seeking SDET/QA opportunities.

• Performed data integrity checks and static data maintenance, ensuring accuracy of customer account records across core banking platforms.
• Supported UAT validation processes for banking system updates, applying QA knowledge to identify data anomalies and operational discrepancies.
• Managed account lifecycle operations including opening, transfers, dormant reactivations, and closed account segregation — gaining deep domain knowledge applicable to fintech QA.
• Handled compliance-sensitive processes including KRA inquiries, lien management, and custodial services for financial assets.

IT Support Assistant - Kenya Power and Lighting Company (KPLC) - Eldoret, Kenya

(2022-01 - 2022-05)

• Installed and configured software on office PCs, printers, and network equipment; resolved hardware/software faults and performed preventive maintenance.
• Applied practical networking skills including router configuration and fiber optic splicing.

Bachelor of Science - Business and Information Technology - KCA University (2018-05 - 2022-12)