John Majira

Dynamic professional with expertise in customer service and sales planning, consistently exceeding target at AFYA MILLERS CO-OPERTIVE SOCIETY LTD. Proven ability to cultivate client relationship and secure lucrative contracts, leveraging contracts, leveraging strong skills E.

Sales Executive - Afya Millers Cooperative Society Limited - Meru, Kenya

(2025-09 - 2026-09)

• Executed Sales strategic to promote product off selling, resulting in increased market penetration.
• Collaborated with cross-functional teams to Streamline sales processes and improve operational efficiency.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Mobilized market trends and competition activities to identify new business opportunities inform strategic decisions.
• Developed and maintain strong client relationships to enhance customer satisfaction and loyalty.
• Negotiated contract terms with client, securing favorable conditions for both parties while maximizing profitability.

Sales Executive - UWEZO MAIZE MILLERS - Nairobi, Kenya

(2024-01 - 2025-03)

• Led sales team to achieve quarterly targets through strategic planning and execution.
• Developed and implemented training programs to enhance sales techniques and product knowledge.
• Mentored Junior staff, fostering a collaborative environment that encouraged professional growth.
• Increased sales revenue by developing and implanting effective sales strategies.
• Developed comprehensive product knowledge, enabling tailed solution for client’s special needs.
• Implemented CRM system for seller tracking of lads improving follow-up procedure and communication within the terms.
• Evaluated competitor offering the adapt Sales strategies and maintain competitive advantage.
• exceeded sales target consistently through strategic planning and execution of targeted sales initiatives.

Sales Representative - Shalem Investment Limited - Meru, Kenya

(2022-07 - 2024-01)

• Analyzed markets trends to identify new business opportunities and adjust sales strategies accordingly.
• Established strong relationship with key clients, resulting in increased customer retention rates.
• Handled customer relation issues, enabling quick resolution and customer satisfaction.
• Monitored sales performance metrics, providing insights continuous improvements efforts.

Sales Executive - EEL’ Kenya Limited - Nairobi, Kenya

(2020-01 - 2022-04)

• Conducted product representations and demonstrations, effectively communicating value propositions to potential clients.
• Trained Junior Sales Staff on effective selling technique and companies fostering team development.
• Implemented feedback mechanism for clients to enhance service delivery and address concerns proactively.
• Enhanced client satisfaction, providing exceptional offer sales support and maintaining regular communication.
• Secured new clients by developing and implementing strategic sales plans that focused on target industries.
• Contracted customers and prospects to generate new business in achieve company growth goods.

Sales Executive - Beach Wine & Spirit Enterprises - Meru, Kenya

(2018 - 2020)

• Researched sales opportunities and possible leads to exceed sales goods and increase profits.
• Boosted sales revenue by cultivating strong client’s relationships and implementing effective sales strategies.
• Analyzed sales dates regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
• Identifies new market opportunities through elegant research and networking.
• Used consultative sales approach to understand and meet customer needs.
• Assisted clients throughout satisfaction and resolve problems.
• Helped customer navigate choices between services with support for questions such as terms forcing and availability.

Sales Executive - London Distillers Company - Nanyuki, Kenya

(2016 - 2018)

• Streamlined sales process to improve efficiency, reduce cycle time, and choice leads faster.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referees.
• Secured new clients by developing and implementing strategic sales plans.

Kenya Certificate of Primary Education (KCPE) - Kaguuma Primary School (2010)

Kenya Certificate of Secondary Education (KCSE) - Gaceraka Mixed Day Secondary School (2011 - 2014)

DIPLOMA IN SALES AND MARKETING - Sales and Marketing - Kenya Institute of Management (KIMS) (2022-05 - 2024-09)

DIPLOMA IN MANAGEMENT -PURCHASING and SUPPLY OPTION - Purchasing and Supply - Kenya Institute of Management (KIMS) (2015 - 2017)