Jonathan Mutua
Customer service manager
Talent
Nairobi, Nairobi AreaMember since August 9, 2023
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About
Have specialised in service delivery and ensuring customers satisfaction.
As frontline and cashiers manager, Have engaged with customers directly and ensured customer satisfaction for aperiod of five years.
As well managing a team of 60 cashiers and 8 customer service team to ensure service delivery to our customers.
Experience
Worked in majid alfuttaim hypermarkets and commercial executive. Ensuring merchandise are displayed well and enduring good stock level.
Works as well in cashiers central office as manager both ensuring team work and customer delivery.
Education
Have diploma in business management foe kenya institute of management.
As well have certificate in accounting
