Head of ICT
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ICT Professional with 15 years’ work experience in the manufacturing, oil & gas, financial, security and hospitality industries with good all-round supervisory and technical expertise. Computer literate with strong hardware and software skills as well as strategic planning skills. Customer oriented problem solver with an ability to adapt to new situations. A quick learner with a desire for continuous personal growth. Diverse technical experience includes:
Systems Applications & Products (SAP), Industrial & Financial Systems (IFS) and Microsoft Dynamics Navision Enterprise Resource Planning Systems.
Fidelio, Microsoft Office, Win Server 2003/8/12/16, Exchange 2007/10/13/16/19, o365, MacOS, Weighbridge systems, SQL server, Oracle RDMS, AWS, Azure and QuickBooks.
Document management system; Case 360 and databank backup systems.
Telephone PBX and Network Systems.
Security Systems; Closed Circuit Television, Cisco and Cyberoam firewalls, Access controls and time attendance software and hardware.
Component Level Troubleshooting and maintenance of ICT equipment and software.
User support on phone, emails and direct support.
Disaster recovery planning and documentation, Budget planning, ICT procedures and manuals drafting and implementation & staff management.
