Julio Kisambo

I am a Team lead with 5 years of experience, skilled in using Microsoft Excel,Google sheets, and committed to delivering accurate and reliable results. I am hardworking, self-driven, and focused, with a strong ability to work well both independently and as part of a team. My attention to detail and dedication have helped improve quality standards and meet project goals consistently.

I am now seeking roles in data annotation and transcription where I can apply my skills, maintain high levels of accuracy, and contribute to successful project outcomes while continuing to develop professionally.

Team leader at sama AI (2022-01 – Present)

• Evaluate agents' work output against established guidelines and standards, providing constructive feedback to enhance performance.
• Collaborate with Quality team to identify areas for improvement among team members, facilitating targeted coaching sessions.
• Compile and disseminate daily, weekly, and monthly quality reports to relevant stakeholders, including the Training and Quality Manager.
• Regularly assess and update quality standards to ensure continuous improvement across workstreams.
• Analyse client feedback to determine its validity and implement necessary interventions.

Warehouse staff at Twiga foods (2020-01 – 2022-01)

• Receive, inspect, and record incoming stock
• Organize and store items in designated areas
• Pick, pack, and dispatch goods for delivery
• Maintain accurate stock records and inventory systems
• Ensure cleanliness and safety within the warehouse
• Report damaged or missing inventory to supervisors

Transport and Logistics at Glovo kenya (2019-01 – 2020-01)

• Pick up and deliver packages or documents to assigned locations
• Plan and follow efficient delivery routes using maps or GPS
• Handle parcels safely to prevent damage or loss
• Obtain signatures or proof of delivery from recipients
• Communicate professionally with clients and team members
• Maintain accurate delivery records and logs

Diploma in Journalism and mass media – Nairobi aviation college

High school diploma – Mbale High School