Lee Githui

I am a results-oriented Information Technology professional with a record of accomplishment in implementing database management systems, computer applications and operating systems, analyzing organizational software needs, devising solutions and maintaining software and hardware systems.

IT Manager 

Megh Cushion Industries LTD, April 2019 – Present

Duties & Responsibilities:

 Provide administrative support, respond to standard queries, and provide timely and accurate guidance.

 Providing and maintaining security, surveillance, and access control systems.

 Planning, designing, and implementing ICT infrastructure systems ensuring ICT systems availability, optimization, and security

 Support, update, and monitor Epicor ERP;

 Maintaining an up-to-date inventory of all ICT assets.

 Designing ICT Infrastructure, security such as Intrusion Detection, Network access control

, and disaster recovery to ensure business continuity.

 Planning and managing systems upgrades, migrations, and enhancements.

 Providing ICT customer service and technical support including user training.

 Design, update, and monitor the company website and the company social network pages.

Senior IT Officer

AAA Growers Limited, July 2016 – 4 Jan 2018

Duties & Responsibilities: 

• Provide administrative support to IT staff at the Head Office and Farm Offices; respond to standard queries and provide timely and accurate guidance.
• Provide support to manage information and communication technology in addition to computer systems
• Plan, organize, control, and evaluate IT and electronic data operations
• Manage Printer Allocations/Printing Quota;
• Administer the office multi-user network (LAN) and wireless network and other data and telecommunication facilities including PABX.
• Update & maintain the IT inventory management for Head Office & Farms;
• Identify and prepare hardware for disposal when appropriate;
• Provide network access to approved staff and visitors (if necessary);
• Troubleshoot hardware, software, and network operating systems, diagnosing and solving hardware or software faults;
• Design, update, and monitor the company website and the company's social networks pages.

IT Specialist;

Astute Tech Solutions, June 2013 – June 2016;

Duties & Responsibilities: 

• Identify system data, hardware, or software components required to meet user needs.
• Offering Information Technology Outsourcing
• Management of PCs and servers, & providing computer network solutions
• Desktop, laptop, and server hardware repair and maintenance
• Retrieving and restoring lost, deleted, formatted computer, storage, and server data.
• Setup and configure N-computing (Desktop Virtualization) on the network using the

Land X SERIES

• Carrying out data/network backups offline and ensuring that they are tested regularly.

Data Recovery Engineer;

East Africa Data Handlers, January 2012- May 2013;

Duties & Responsibilities: 

• Retrieving and restoring lost, deleted, or damaged email files and Microsoft Exchange server files.
• Raid disk array building and data retrieval.
• Online data recovery and training users on the best backup tools.
• Diagnose and repair mechanical and electronic failures on storage devices as necessary using the latest data recovery equipment and techniques.

IT Manager;

Acorn Group Africa Limited, October 2010- July 2011;

Duties & Responsibilities:

 Troubleshoot network-related faults and tested the network on Quality of Service.

 Visited sites for new installations and fault resolution.

 Monitored the performance and utilization of computer systems and configured them for optimum performance.

 Administered the office multi-user network (LAN) and wireless network and other data and telecommunication facilities including PABX.

 Ensured that all software applications installed were duly licensed.

 Installed relevant application and system upgrades.

 Managed backup and secured company's systems data in line with the group Information

Technology security and data policy and guidelines.

 Offered first-line hardware and software (localized, group, and general applications)

support.

 Maintained information and communication systems integrity through proper data administration.

 Conducted trial and test of software before systems installation.

 Ensured that the corporate Information Technology policies were adhered to.

IT Assistant;

Automobile Association of Kenya, June 2006-September 2010;

Duties and Responsibilities: 

• Planned, and oversaw the development, installation, and support of computing and network support services for the head office and branch network.
• Participated in the development, implementation, and maintenance of policies, objectives,

short and long-range planning, and developed tracking and evaluation programs to assist in the accomplishment of the established goal

• Provided first and second-level technical incident and problem management support services to end users in the head and regional offices.
• Co-ordinated and provided leadership for new system development and implementation and current system enhancements and improvement and reviewed, evaluated, and developed proposals for new hardware/software and/or upgrades as appropriate.
• Developed and coordinated programs and initiatives that ensured quality of performance and currency of skills among staff within the organization.
• Maintained and supported all the existing computer installations and software and recommended and oversaw continuous upgrades of the systems.
• Documented and communicated problems, solutions, and implementation process.
• Oversaw the administration of databases for efficient performance, integrity, data recovery, and security

• Diploma in Oracle 10g & Linux Administration, Institute of Software Technology, Janua2008 – November 2008.
• Certificate in CCNA, Strathmore University, February 2007-May 2007.
• Bachelor of Computer Science, Africa Nazarene University, September 2000-Decembe2005.
• Kenya Certificate of Secondary Education, Chinga Boys High School, 1995 -1998.