Leone Mahanga
Results-driven MSME Lending and Business Development professional
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About
Results-driven MSME Lending and Business Development professional with over five years of experience in client acquisition, credit appraisal, portfolio management, relationship banking, and sales. Proven ability to grow quality loan portfolios, maintain Portfolio at Risk (PAR) below target, achieve high repayment rates, and build lasting customer relationships. Experienced in MSME lending, loan recovery, KYC/AML compliance, customer due diligence, cross-selling financial products, and delivering exceptional customer service while consistently exceeding business growth targets.
Experience
Loan Officer - ASA International Kenya
(2024-07)
- Manage a credit portfolio of 312 active clients across 20 lending groups.
- Conduct credit appraisals, client vetting and loan processing.
- Acquire new MSME clients and strengthen long-term customer relationships.
- Monitor portfolio quality, conduct recovery follow-ups and maintain PAR within target.
- Ensure compliance with KYC, AML and internal lending policies.
- Cross-sell financial products and deliver financial literacy to clients.
- Maintain accurate customer records using AMBS.
- Achievement: Maintained PAR of 2%, achieved 98%+ repayment rate and grew active client base by 20% within four months.
Design Personnel - University of Eldoret
(2023-03 - 2024-03)
- Maintained original design support, branding, promotional material and project coordination responsibilities.
Direct Sales Representative - Select Management Services
(2020-10 - 2022-02)
- Generated new business through cold calling and prospecting.
- Built strong customer relationships and consistently achieved sales targets.
- Managed sales pipeline and identified cross-selling opportunities.
- Assisted in planning and coordinating interior and architectural design projects across university facilities.
- Prepared concept presentations, mood boards, space plans, and design documentation.
- Produced detailed drawings and coordinated revisions based on stakeholder feedback.
- Supported project supervision, contractor coordination, and site inspections.
- Prepared material schedules and maintained project documentation.
- Collaborated with multidisciplinary teams to deliver projects within timelines and budget.
- Assisted in procurement coordination and quality assurance of finishes and furnishings.
Education
Bachelor of Arts - Design - University of Nairobi (2020)
KCSE - Chavakali High School (2015)
