Lilian Langat

Results-driven Human Resource and Administration Manager with over 10 years of experience overseeing HR operations, project management, Trainings and administration across various sectors, including NGOs and grassroots organizations. Expertise in managing recruitment, payroll and compliance while leading. Looking to leverage these skills in a dynamic and growth-oriented organization.

Human Resource Manager at Greenfields Tea Factory Ltd (2025-05 – Present)

• Partnered with leadership to deliver HR analytics and KPI dashboards, enhancing data-driven decisionmaking across departments.
• Orchestrated process optimization initiatives, streamlining workflow and reducing administrative overheard by 18%.
• Facilitated multicultural training sessions, boosting team engagement and cross-functional collaboration.
• Managed confidential employee records and payroll, ensuring 100% compliance with regulatory standards.
• Led recruitment campaigns, leveraging behavioral interview techniques to improve talent acquisition quality.
• Conducted regular HR audits, identifying and resolving data inconsistencies to maintain operational integrity.
• Formulating HR plans to address manpower needs across factories and zonal offices.
• Implemented HR policies across factory units with frequent audits to ensure compliance.
• Advised management on HR structures, workflows, and staff complement.
• Coordinated staff recruitment, transfers, and relocation activities.
• Spearheaded training needs analysis and collaborated with the training department on program development.
• Oversee the preparation, generation, and distribution of the monthly and casual payrolls, Ensuring 100% accuracy in the deduction and remittance of statutory obligations
• Manage staff benefits, including medical schemes, pension contributions, and leave allowances.
• Lead disciplinary hearings and ensure all actions comply with the Employment Act and factory policies.

Trainer/ HR Consultant (Part time) at Trainus Agencies Ltd (2022-01 – 2025-04)

• Delivered targeted training programs addressing client-specific business challenges, resulting in a 20% improvement in participant performance evaluations.
• Developed comprehensive business proposals and presentations that led to securing client projects.
• Outlined project scope, schedules and milestones, ensuring on-time delivery of training projects with resources optimized within budget limits.
• Conducted virtual and in-person training sessions for diverse teams across multiple industries, enhancing flexibility and accessibility for remote participants.
• Trained factory-based HR and operations teams on labor laws, HR policies, and conflict resolution.
• Advised client organizations on workflow improvements and HR systems optimization.

Human Resource and Administration Manager at Rongai Technical Solutions (2018-03 – 2021-11)

• Led the recruitment and onboarding of employees, ensuring full compliance with labor laws and reducing hiring time.
• Optimized office operations, including managing cash registers, payment journals and emails, hence improving overall efficiency by 15%.
• Documented and tracked sales and payments, issuing over 3,500 invoices and ensuring adherence to sales agreements.
• Planned and coordinated logistics for truck loading and delivery, managing customer deliveries annually, improving customer satisfaction rates.

Human Resource and Administration Consultant at Sunrise Consultancy Ltd (2016-12 – 2018-01)

• Analyzed and restructured HR programs, reducing turnover rates by 15% through the implementation of new retention strategies.
• Developed and implemented HR policies, resulting in improved compliance and a reduction in employee grievances.
• Conducted audits of HR operations, ensuring adherence to labor laws and regulatory requirements, with zero non-compliance issues.
• Delivered both in-person and virtual training sessions on HR policies, increasing employee engagement and policy adherence by 30%.
• Conducted field audits in factory settings to assess compliance and address grievances.

Human Resource and Administration Manager at Chebango EPZ Tea Company Ltd (2013-12 – 2015-11)

• Led recruitment efforts, hiring over 300 factory employees in collaboration with the General Manager, ensuring a 100% staffing level to meet production demands.
• Negotiated employment conditions with staff and union representatives, resulting in a reduction in labor disputes and a smoother negotiation process.
• Designed and delivered training programs, increasing factory staff performance by 20% and ensuring compliance with all industry standards.
• Collaborated with the factory leadership team to implement HR policies and procedures, improving operational efficiency and reducing HR-related issues.

Branch Manager at Intercity Secure Homes Ltd (2009-01 – 2011-01)

HR Intern at Carzan Flowers Ltd (2008-06 – 2008-10)

Project Officer Intern at Family Aids Initiative (Under USAID) (2013-08 – 2013-11)

Project Officer/Administrator at Amour Tech Engineering Ltd (2012-01 – 2012-07)

Masters of Business Administration in Strategic Management Option – Kenyatta University

Bachelor of Human Resource Management in Human Resource Management – Makerere University

Diploma in Project Management – Kenya Institute of Management