Lin Achieng

Results-driven Human Resource professional with hands-on experience across the full employee lifecycle — recruitment, onboarding, employee relations, payroll inputs, benefits administration and statutory compliance. Currently providing HR operational support to a workforce of over 1,700 employees, with a strong grounding in Kenyan labour law, WIBA and OSHA requirements, and disciplinary and grievance procedures. Trusted with confidential information, accurate in record-keeping, and skilled at resolving workplace issues fairly and consistently.

Adaptable, dependable and committed to continuous professional growth.

People & Culture Assistant at Mogo Auto Limited (2025-06 – Present)

• Deliver end-to-end HR operational support for over 1,700 employees, ensuring efficient people processes, regulatory compliance and a positive employee experience.
• Recruitment & Selection: Draft and publish job adverts, source candidates, screen CVs and shortlist, coordinate and conduct interviews, carry out reference checks, prepare offers and maintain recruitment trackers for vacant positions.
• Onboarding & Employee Lifecycle: Prepare contracts and offer letters, run onboarding and induction and track probation and confirmation; process transfers, promotions, redeployments, contract renewals and exits with complete, accurate documentation.
• HR Records & HRIS: Maintain personnel files, employee databases and staff movement records, and keep employee data current in Seamless HR, ERP, Zoho and Sage HRIS with accuracy and confidentiality; conduct regular personnel file audits to ensure compliance readiness.
• Payroll & HR Inputs: Assist in compiling monthly payroll inputs- attendance, leave, overtime, allowances, deductions, new hires, exits and salary changes and assist to resolve payroll queries with the payroll officer and finance.
• Leave & Attendance: Administer leave and maintain leave balances; monitor attendance, absenteeism and lateness and verify timesheets to support accurate payroll and follow-up.
• Employee Relations & Disciplinary processes: receive and log grievances, assist to advise line managers, coordinate investigations and evidence gathering, issue show-cause letters, schedule and facilitate disciplinary hearings, prepare minutes, outcome letters and warnings, handle appeals and escalate complex cases and track timelines to closure ensuring fair, consistent, policy- and Employment Act-compliant outcomes.
• Performance Management: Coordinate probation reviews and appraisals, track KPIs, support performance improvement plans and maintain performance documentation to inform confirmations and succession planning.
• Compensation & Benefits: Administer medical insurance, pension and group life enrolments, updates and employee inquiries within required timelines; support benefits administration and salary-review exercises.
• WIBA & OSHA Compliance: Coordinate workplace injury and compensation cases, managing WIBA and OSHA documentation, liaising with internal and external stakeholders and monitoring claim progress to ensure statutory compliance and timely follow-up.
• Training & Development: Assess training needs, assist to develop training schedules, assist to coordinate trainings and induction, track attendance and maintain learning records to support L&D programmes.
• Key impact: Improved HR records and compliance readiness by strengthening personnel-file documentation and conducting regular file audits across a 1,700+ employee workforce.

Human Resource Intern at Mogo Auto Limited (2025-04 – 2025-06)

• Supported recruitment and onboarding of staff, including documentation and induction coordination.
• Developed and executed recruitment plans for vacant positions.
• Created job descriptions and attractive job advertisements for various positions.
• Managed recruitment sites, ensuring vacant positions were effectively advertised.
• Screened candidates’ CVs for various positions and created suitable shortlists.
• Conducted initial candidate assessments and administered logic assessments.
• Conducted interviews to identify the right calibre of candidates.
• Coordinated recruitment by scheduling interviews and maintaining constant follow-up with candidates.
• Followed up and coordinated recruitment paperwork with clients, including contracts, job descriptions, invoices, initial commitment fees and final payments.
• Managed the recruitment filing system and maintained the candidate database.
• Opened files for new employees and called referees for reference checks.
• Managed confidential employee records by maintaining accurate HR documentation and updating employee information across Seamless HR, ERP and Zoho.
• Trained new employees on the effective use of Seamless HR, ERP and Zoho.
• Managed executive calendars, meetings, international travel and high-level communications.

Human Resource Intern at Handyman Staffing Solutions (2024-06 – 2024-11)

• Managed recruitment, selection and induction processes.
• Implemented job designs, assessed training needs and evaluated performance.
• Facilitated collaboration between the HR department and other departments.
• Maintained records in hard and soft copy formats, ensuring confidentiality of HR data.
• Attended disciplinary hearings, updated minutes and summarized notes.
• Screened CVs, maintained internship/attachment application records and accurately updated computer systems.
• Filed and maintained employee records; prepared bank introduction and loan letters; administered employee leave.
• Prepared introduction letters to NSSF and NHIF for new staff registration, and prepared NSSF statements for employee contribution updates.
• Issued letters of appointment upon completion of all approvals; processed leave payments for bargaining staff.
• Processed and printed staff ID cards.
• Coordinated registration of staff dependents (new and additional) to the medical scheme.
• Coordinated the issuance of NSSF and NHIF cards; managed training reports and casual employees.
• Performed general office duties including filing, safekeeping of office supplies, photocopying and scanning of documents.

Bachelor’s Degree in Human Resource Management (2022 – 2024)

Diploma in Project Management (2019 – 2022)