Lucy Wawira

Energetic self-starter with experience in Customer Relations and Marketing. Excels in providing exceptional service to clients; especially skilled with handling challenging customers. Currently pursuing a course with Alx Africa in Virtual assistant to enhance my skills.

Sales Representative at Resma Motors. (2025-10 – 2026-09)

• Relationship Management & Customer Care.
• Sales Execution.
• Showroom Management & Machine Demonstrations.
• Customer Engagement & Technical Consultation.

Chat support moderator(part time) at Cloundwork (2023-04 – 2025-07)

• Chatting moderator agent.

Northways motors (2022-01 – 2023-02)

• sales person
• Customer service

Customer service representative at Morris farm machineries (2010-05 – 2018-08)

• Answering customers questions and feedbacks
• Skillfully managed administrative responsibilities for the welfare of the company including: incident reports,product transportation,handling of confidential information and conflict
• Received outstanding feedback ratings.
• Collaborated with peers to plan and successfully execute difficult tasks together,programs that created positive team work.

Virtual assistant – ALX Africa

Data Analytics – Glow-with-google (2018-01 – 2018-04)

Computer science – Brilliant institute (2013-01 – 2017-11)