Sales Assistant at Retail Store (2026-03 – 2026-07)
- Welcome customers warmly, assist with product inquiries, and provide excellent service to drive store sales.
- Operate point-of-sale (POS) cash registers, process cash and card transactions accurately, and handle daily cash reconciliation.
- Receive, unpack, and organize incoming stock, ensuring shelves are fully stocked, organized, and visually appealing.
- Pack and bag customer purchases carefully and efficiently to ensure a smooth checkout experience.
Corporate Receptionist at Corporate Operations (2025-01 – 2025-06)
- Served as the primary point of contact and welcoming face for all incoming clients, answering inquiries professionally and resolving issues with excellent service.
- Coordinated front-office logistics, managed physical and digital filing systems, and expertly managed schedules to optimize daily organizational efficiency.
- Tracked office operational expenses, managed supply logs, and evaluated monthly budget margins for office supplies.
- Implemented secure data storage methods and defensive auditing of corporate files and records to prevent data loss and ensure regulatory compliance.
Retail Teller at Retail Operations (2025-06 – 2025-12)
- Managed a dedicated front-end service terminal, accurately organizing thousands of successful retail financial transactions, payments, and daily cash dispatches.
- Tracked daily financial spreadsheets and cash logs diligently to analyze point-of-sale revenue against register liabilities.
- Cleaned, organized, and checked cash drawer inventory daily to uphold premium security and retail operational standards.
- Handled customer account inquiries, pricing questions, and transaction discrepancies with great care.
- Adhered strictly to consumer protection acts, retail safety regulations, and marketplace compliance laws at all times.
Junior Data Analyst at Ginger K Marketing (2024-01 – 2025-01)
- Automated repetitive reporting with Excel VBA + pivot tables, saving hours weekly.
- Built 3 interactive dashboards in Power BI Service, connected 4+ data sources via Power Query for real-time reporting.
- Performed EDA in MySQL to extract insights from raw datasets for marketing decisions.
- Extracted and refined complex datasets to support strategic, data-driven business decisions.
- Operated with absolute structural independence to manage and deliver analytics projects on time and to a high standard of completion.
Waitress at The Table Bay Hotel (2021-01 – 2023-12)
- Guest Service & Seating: Welcomed and escorted guests, introduced menu specials and cooking methods, and ensured an exceptional, attentive dining experience.
- Order & Delivery Accuracy: Collaborated with culinary and stewarding teams to accurately record orders, communicate dietary needs, and promptly serve food and beverages.
- Table & Station Maintenance: Cleared dishes, reset tables, and assisted in breaking down, cleaning, and setting up buffets and food stations.
- Teamwork & Crowd Management: Maintained composure during high-volume peak hours, assisting team members across all areas of the restaurant to ensure efficient service.
Power BI Analyst at GITECH (2020-12 – 2021-12)
- Built 3 interactive dashboards in Power BI Service, connected 4+ data sources via Power Query for real-time reporting.
- Used DAX to create calculated measures, reducing manual Excel work for stakeholders.
- Cleaned and standardized datasets in SQL + Excel improving data accuracy.
Logistics Assistant at Logistics & Distribution (2019-02 – 2020-12)
- Handled sensitive documentation, billing invoices, and office correspondence safely for corporate and residential clients.
- Organized daily administrative manifests systematically each morning to cut down on processing backlogs and resource consumption.
- Obtained digital signatures and electronic proof-of-delivery receipts exactly how operational networks required.
- Communicated seamlessly with management and cross-functional teams to resolve data discrepancies or administrative access issues quickly.
- Inspected financial inputs post-collection to ensure everything was categorized securely and reported ledger issues to management right away.
Freelance Analytical Work at Independent Contractor (2021-01 – 2024-12)
- Contracted independently to execute advanced data quality, structural standardization, and automated data cleaning projects.
