Margaret Hinga

A hardworking, social, and dedicated professional with practical experience in Food and Beverage Service and Production, focused on delivering effective and efficient service in hospitality environments. Proven ability to work well within a team and under minimal supervision. Seeking to leverage certification and hands-on experience to excel in a dynamic hospitality role.

CAREER OBJECTIVE To secure a challenging role in the hospitality industry where I can utilize my skills in food and beverage service, contribute to a positive guest experience, and continue professional development.

WAITRESS - KSG Mombasa

(2024 - 2025)

• Provided high-quality food and beverage service in a busy institutional setting.
• Ensured guest satisfaction by maintaining a professional demeanour and responding promptly to requests.
• Collaborated effectively with kitchen and management staff to ensure smooth service operations.

WAITRESS - White Castle Hotel

(2022-12 - 2023-12)

• Managed the full service cycle, including taking orders accurately, serving meals, and processing payments.
• Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for guests.
• Demonstrated efficiency and attention to detail in handling assigned responsibilities.

CERTIFICATE - FOOD AND BEVERAGES PRODUCTION AND SERVICE - UJUZI Institute of Career Development (2022)

KENYA CERTIFICATE OF SECONDARY EDUCATION (KCSE) - Muthurwa Girls Secondary School (2006 - 2009)

KENYA CERTIFICATE OF PRIMARY EDUCATION (KCPE) - Muna Primary School (1994 - 2005)