Mary Mbithe

Reliable and customer-focused professional with experience in reception, administration, and customer service. Skilled in handling clients, managing records, and supporting daily office operations. Seeking to contribute my skills in a fast-paced environment while delivering excellent service and maintaining accuracy and professionalism.

Personal Assistant / Receptionist at Lozenja Omumia & Company Advocates (2023-10 – 2024-11)

• Welcomed and assisted clients, ensuring a professional and friendly experience
• Handled phone calls, inquiries, and appointment scheduling
• Managed office correspondence including drafting and responding to emails
• Maintained organized filing systems for client records and legal documents
• Processed legal documentation such as affidavits, KRA forms, and certificates
• Provided administrative support to the legal team and ensured smooth office operations

Production Assistant / Machine Operator at Elegant Apparel (2022-02 – 2023-09)

• Monitored staff attendance and maintained accurate records
• Collected and reported hourly production data
• Operated industrial sewing machines (stitching and bartack)
• Supported workflow efficiency within the production line

Shop Attendant at Mary's Boutique (2021-01 – 2021-03)

• Assisted customers and increased daily sales through active engagement
• Managed stock and maintained sales records
• Ensured excellent customer service and repeat business
• Organized shop displays to enhance visual appeal

General Worker at Mas Inmate Catic (2020-06 – 2020-12)

• Maintained cleanliness and organization of the workplace

Kenya Certificate of Secondary Education – Kitengela Mixed Secondary School (2013 – 2016)

Kenya Certificate of Primary Education – Mwangaza Primary School (2001 – 2012)