Mercy Mulandi

Dedicated, reliable, and hardworking cleaner with experience maintaining cleanliness and hygiene standards in the hospitality industry. Possesses excellent attention to detail, good time management, and the ability to work independently or as part of a team.

Waitress at Hippo Point Hotel (2026-04 – Present)

As a Waitress at Hippo Hotel, I provide friendly and professional service to guests by welcoming customers, taking food and beverage orders, serving meals and drinks, and ensuring customer satisfaction. I maintain cleanliness and proper table settings, handle customer requests and complaints professionally, process payments accurately, and work closely with the kitchen and other staff to ensure efficient and quality service. I also follow hotel hygiene, safety, and customer service standards at all times.

Waitress at Hippo point restaurant (2026-01 – Present)

A waitress is responsible for welcoming customers, taking food and drink orders, serving meals and beverages, and ensuring customers have a pleasant dining experience. She prepares and cleans tables, communicates orders to the kitchen, handles customer requests and complaints professionally, processes bills and payments, maintains cleanliness, and follows food safety and hygiene standards.

Diploma in Computer – Top Max Training College

Highschool in KCSE Certificate – Lower Yatta Girls Secondary School

Highschool in Primary Education – St. Phillips Primary School