Moses Kiage

I am an Experienced Business Development Manager in the fields of ICT and Health with Over 8 years Experience in Both Public and Private Sector. In ICT my business development strengths are in internet Sales, End user Cyber Security, Backup solutions and managed IT Services. I am a flexible and an open minded go getter Seeking leadership skills to sharpen my talents in business development, social entrepreneurship and community service with an interest in changing communities around the world for better.

Country Manager Uganda - Kristel Communications Limited

From November - 2020 - August 2021

• Increasing Revenue through new client acquisition and upsaling to existing clients through channel Partners.
• Maintaining Cash Flow by making sure customer care is always on top Notch by using various customer retention Tactics. 
• Onboarding of new Channel Partners 
• Managing the Team operations

From January 2020 - October 2020

• Building up a funnel, qualify opportunities and contribute to closing the sales and achieve the sales quota.
• Offer presales and post-sales support to clients and resellers. • Carry out product presentation at client sites and during company events.
• Ensure highly positive client experience on both sales and technical processes.
• Demonstrate professionalism, teamwork and maximum responsibility in all your undertakings.
• Build and maintain relationships with end user clients. 
• Assist in implementation of POCs & new clients.
• Engage clients, identify upsell opportunities, seek referrals, host and train end users on new solutions.
• Work closely with the Channel Sales Manager and the sales team in building opportunities and ensuring closure through the channel.

From 2018 November - 2020 January

• Generation of new sales through New Client Acquisition 
• In Charge of Partner International Partner laison 
• Managing and coordinating the Sales and Marketing Activities. 
• In Charge of Customer Retention by making sure SLA`s are renewed every financial Year

From April 2017 - October 2018

• Setting up of sales agent teams for Zuku fibre Home Internet Sales
• Territory allocation - allocating teams to specific territories
• Managing Team Leaders with each team leader having 10 sales agents
• Advising installation teams basing on Market intelligence on where to expand the Network
• Training Internet Sales agents
• Assisting agents in closing sales while dealing with tough prospects
• Organizing Marketing activations at new territories

Degree Business Information Technology - Strathmore University

Diploma Business Information Technology - Strathmore University

Google Social Media Proffesional Certificate