A reliable and well-organized professional with strong customer service skills, experienced in front desk operations and committed to delivering a welcoming, efficient, and high-quality client experience.
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I am a reliable and organized individual with experience in customer service and front desk operations in a busy hospitality environment. I have strong communication skills, attention to detail, and the ability to handle enquiries, bookings, and administrative tasks efficiently. I am committed to providing a professional and welcoming experience to all clients
Moments Lounge – Machakos, Kenya
August 2024 – December 2025
Provided customer service in a busy hospitality environment
Handled guest enquiries, orders, and general front desk duties
Managed bookings and assisted in day-to-day operations
Ensured a welcoming and professional experience for customers
Supported team members to maintain smooth service delivery
College of Human Resource Management (CHRM) — Higher Diploma in Human Resource Management (Ongoing)
2025 – Present
Scott Christian University — Bachelors of Leadership and Management
2020 – 2024 | Second Class Honours – Upper Division
