Nya Magda

Organised and adaptable professional with hands-on experience across education, customer-facing business and day-to-day operations. Experienced in operational coordination, inventory checks, reporting, data entry, POS systems, supply and delivery follow-up, stakeholder communication, record keeping and identifying issues requiring escalation. Brings a practical, problem-solving approach, strong communication skills and the ability to adapt to different working environments.

Experienced in identifying customer needs and creating upselling opportunities while supporting the smooth running of daily operations. Currently developing practical skills in business systems, data management, reporting and process improvement, with a goal of building a career in Operations, Education Operations, Administrative & Operations, Business Support or Project Coordination.

Business & Operations Support at Keventers Milkshakes (2026-06 – Present)

• Conduct daily opening and closing inventory checks, weighing and recording syrups, ice cream and other consumables while verifying bottles, lug caps and cash accountability.
• Monitor stock levels and identify discrepancies between expected and actual quantities, escalating issues to management where necessary.
• Check delivered supplies against orders, identify shortages or damaged items, and promptly relay discrepancies and supplier explanations to management.
• Execute daily POS transactions and maintain sales-related records accurately, including during busy operational periods.
• Communicate operational updates, issues and customer-related information clearly between staff, management and relevant parties.
• Identify customer needs and recommend additional products, creating upselling opportunities and contributing to sales.
• Contribute to practical adjustments in day-to-day processes and workflows by identifying operational challenges and supporting improvements.
• Respond to changing priorities and operational issues while helping maintain smooth daily business activities.

Teacher | Administrative & Operational Support at Kiali School (2025-01 – 2026-05)

• Planned and coordinated daily educational activities, balancing schedules, resources, deadlines and stakeholder requirements.
• Maintained records, documentation and reports accurately and confidentially, ensuring information was available for follow-up and decision-making.
• Coordinated communication with colleagues, parents and management, escalating issues and following up on matters requiring action.
• Managed responsibilities independently while balancing routine duties with unexpected day-to-day operational requirements.
• Identified issues affecting the smooth delivery of activities and communicated practical information to the appropriate person for resolution.
• Worked collaboratively with staff while adapting to changing priorities and operational needs.

Early Childhood Education Internships at Various Schools, Nairobi (2023-01 – 2024-12)

Completed practical internships across multiple school environments, including Nairobi International School, Brookhouse School and other Nairobi-based institutions.

• Adapted quickly to different school environments, procedures, teams and day-to-day requirements.
• Planned activities, managed schedules and resources, and adjusted priorities as needs changed.
• Monitored student progress, maintained records and communicated observations and reports to supervising teachers.
• Collaborated with teachers and school staff to support smooth delivery of daily activities.
• Gained experience working across different teams, organisational structures and workplace expectations.

Diploma in Early Childhood Development Education (ECDE) – Kinder Heads College, Nairobi (2022-09 – 2024-08)

Certificate in Montessori Education – Premese Early Childhood Teacher Training Institute, Nairobi

Certificate in Early Childhood Teacher Training – Premese Early Childhood Teacher Training Institute, Nairobi (2020-01 – 2022-07)

Kenya Certificate of Secondary Education (KCSE) – St.

Francis Girls High

School, Thika (2016-01 – 2019-11)