Patience Ngunjiri
Sales Development Representative
Hire this person
Send a job offer directly to this candidate
About
A motivated and results-driven sales professional with 2+ years of experience in market expansion and high-volume international outreach. Seeking to leverage proven expertise in cold prospecting, objection handling, and lead qualification to accelerate pipeline growth and drive revenue as a Sales Development Representative.
Experience
Call Center Representative (International Campaign) - CCI Kenya
(2024-10 - 2025-12)
- High-Volume Outreach: Executed daily high-volume inbound and outbound phone calls to international clients, hitting target KPIs consistently.
- Pipeline & CRM Management: Utilized data tools and advanced CRMs (Zendesk, Five9) to accurately log data, track interactions, and manage follow-ups.
- Objection Handling: Resolved complex client inquiries, managed strict quality standards, and turned negative client objections into positive resolutions.
Sales and Marketing Associate /Business Development - Sheth Naturals Limited
(2023-06 - 2024-10)
- Outbound Prospecting: Successfully identified, targeted, and recruited new retail outlets, expanding product distribution, market share, and sales pipelines.
- Account Management: Managed relationships with major key accounts including True Cosmetics, Super Cosmetics, Goodlife Pharmacy, and Beauty Options.
- Market Analysis: Analyzed customer purchasing patterns and preferences to optimize product positioning and discover hidden pipeline opportunities.
- Revenue Drivers: Coordinated multi-channel in-store marketing campaigns, product launches, and promotions to drive consistent brand visibility and velocity
Education
AI LITERACY - IBM (2026-06 - 2026-06)
BACHELOR OF ARTS - THEATER ARTS AND FILM TECHNOLOGY - KENYATTA UNIVERSITY (2021 - 2026)
HIGHSCHOOL - THE MARY LEAKEY GIRLS HIGHSCHOOL (2016 - 2019)
