Patrick Muasya
Hospitality Professional
Talent
MachakosMember since May 19, 2026
Advanced customer service & guest relationsFood & beverage service operationsHotel housekeeping and hygiene standardsTeam leadership and coordinationComplaint handling and problem solvingTime management in busy environmentsCash handling and basic billing supportAbility to work under pressure
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Advanced customer service & guest relationsFood & beverage service operationsHotel housekeeping and hygiene standardsTeam leadership and coordinationComplaint handling and problem solving
About
Highly dedicated and experienced hospitality professional with strong background in customer service, food and beverage operations, and hotel support services. Skilled in delivering excellent guest experiences, maintaining high hygiene standards, and working efficiently in fast-paced environments. Known for teamwork, discipline, and reliability in hospitality operations.
Experience
Waiter / Bar - Peppers restaurant - Nairobi
(2010-01 - 2015-12)
- Served food and beverages to guests professionally
- Maintained cleanliness in dining and service areas
- Assisted in setting up tables and event arrangements
- Handled customer requests and ensured satisfaction
Hospitality Assistant - Newscafe - Nairobi
(2015-01 - 2018-12)
- Supported daily hotel operations
- Assisted in housekeeping and room preparation
- Ensured hygiene and cleanliness standards were met
- Worked closely with kitchen and service teams
Food & Beverage Service and Bar Supervisor - The Safari Collection - Nairobi
(2019-01 - 2026-12)
- Provided quality table service to guests
- Assisted in banquet and event services
- Ensured smooth coordination between kitchen and service staff
- Maintained high standards of customer care
Education
Kwatombe Primary School (1986-01 - 1986-12)
Sengani Secondary School (1990-01 - 1990-12)
Skills
Hospitality Professional
