Peris Wanjiku

Reliable,creative, good team player

As an enthusiastic and driven professional with experience in engaging with clients, solving customer queries, driving sales and providing exceptional customer experience, I am more than prepared to exceed your expectations for this role.

I am a graduate of Jomo Kenyatta University of Agriculture and Technology in Bachelor of commerce, marketing option My current engagement involves working as a customer experience executive at Faulu Microfinance bank call center.

A summary of the roles I have handled include; customer engagement, problem analysis, coordinating staff training and ensuring team collaboration. Building and maintaining beneficial and trusting relationships with customers and optimizing client service and support; expanding existing relationships, monitoring relationship, developing strategic and innovative ideas to resolve disputes.

With my expertise in customer relations and relationship management functions, coupled with my dedication to providing an exceptional level of client service, I am well positioned to swiftly surpass your expectations for this role. I look forward to discussing the position in further detail.

I am a graduate of Jomo Kenyatta University of Agriculture and Technology in Bachelor of commerce, marketing option.