Phenah Cecilia
Dedicated and enthusiastic professional seeking hospitality/customer service role
Nairobi, Nairobi AreaMember since July 13, 2024
Customer service
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About
Dedicated and enthusiastic professional seeking hospitality/customer service role focused on delivering excellent service, assisting customers efficiently, and maintaining a welcoming and professional environment.
Experience
Receptionist - St Benedict Primary School
(2021-04 - 2022-02)
- Welcoming visitors
- Answering inquiries
- Sorting and distributing mail and deliveries
- Attendance tracking of pupils
- Managing Student records
- Emergency and health support
- Scheduled and managed appointments
- Clerical duties
Housekeeper - Saliba agency Lebanon
(2022-02 - 2023-03)
- Room maintenance
- Stocking
- Laundry handling and wardrobe
- Guest relations
- Safety protocols
- Deep cleaning
- Organisation
- Inventory management
- Trash and recycling
- Maintenance reporting
Housekeeper - Mercy Medics Qatar
(2023-07 - 2024-02)
Education
High School Certificate - Kariobangi North Girls' Secondary School (2021)
Primary school certificate - St Benedict Primary School (2016)
Diploma in Human Resource management - Human Resource management - Alison Online (2023)
Certificate in baking - baking - Amari baking school (2024)
