Samira Hussein
Customer Service Professional
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About
Friendly customer service professional committed to providing high-quality service and developing customer relationships. Offering excellent interpersonal skills and knowledge of conflict resolution to lead a team of other customer service representatives.
Experience
Project Officer at EASTERN AFRICA REGIONAL YOUTH (2011-10 – 2012-10)
A project of the United Nations Office on Drugs and Crime
Receptionist at Manthe Graphics (2014-05 – 2015-06)
Office Admin at MORAB GROUP LTD (2016-03 – 2019-11)
Data Entry at KENYA BUREAU OF STATISTICS (2020-02 – 2020-03)
Sales Executive at PLATINUM CREDIT LTD (2020-05 – 2021-08)
Team Leader at IZWE LOANS LTD (2021-09 – 2022-07)
Customer Care / Tele sales at MOMENTUM CREDIT (2022-08 – 2024-01)
Relationship officer at NGAO CREDIT (2024-01 – 2026-01)
Office Admin at Hashsam Medical Center (2026-01 – Present)
Education
Diploma in Sociology – UNIVERSITY OF NAIROBI (2010 – 2011)
Certificate in Computer Packages – THE INSTITUTE OF COMMUNITY DEVELOPMENT (2010-01 – 2010-03)
Kenya Certificate of Secondary Education – GILGIL HILL SENIOR SCHOOL (2006 – 2009)
Kenya Certificate of Primary Education – AL-HUDA PRIMARY SCHOOL (1997 – 2005)
